SHIP Returns

Returns

You can return products either if you have changed your mind, or because you found a problem with the product.

 

Return conditions

  • Problem with the product: We are taking all necessary checks before shipping your order. However, if you find a defective product, we undertake to replace it. The return must be within 7 calendar days from the purchase date. We check the product, and if we find that the problem is not due to misuse, we replace it with a new one, if there is available.
  • If you change your mind: We accept the product back, within 14 days from the receipt day. It must be in its packaging.

 

How to return

  • We receive the returned product from your space by charging 5 euro if you have changed your mind. We receive it free if it is a defective product.